Quality Control

Quality Control

An Integrated Process of Meeting or Exceeding
Your Standards the First Time and Every Time

Policy

The Quality Policy of Richland Center Foundry Company is to provide our customers with quality products, on time, at a fair price.

Objectives

	Maintain a quality management system based on the requirements of ISO-9002/QS-9000 to foster continuous improvement and problem prevention rather than problem resolution.
	Utilize the Wisconsin Forward Award program and criteria for self-assessment and organizational learning and for assessing our performance against rigorous quality standards and benchmarks.
	Communicate our mission and guiding principles to all employees, and to assign individual responsibilities and accountability.
	Use statistical methods where feasible to monitor quality performance and isolate problems for immediate resolution.
	Maintain a team approach that emphasizes enhancing the competitiveness of the company through increased quality and productivity.

Course of Action

The final delivery of your castings represents decisions made by skilled, knowledgeable people. Each decision moves your castings closer to the reliable, finished product you expect and deserve. In brief, each production step has its own rigorous, internal standards to comply with even before your standards are met. For us, there is no other way.

Standards that have Built Our Reputation and Business

Concurrent Engineering - Full technical support for your casting requirements or we can provide quotes from your prints	Product Finishing - Fully-equipped cleaning/grinding facilities including heat-treating capabilities
Customer Communication - Involves sales, order entry, scheduling and timely response with information such as delivery dates and prices	Packaging - Safe and clean packaging is provided
Production Casting - Involves all the steps necessary to produce a casting. Production jobs utilize comprehensive process sheets and work instructions	Delivery - Utilization of clients' specified carrier for on-time delivery
Process Control - Involves metallurgical analysis as well as specific procedures throughout the production process monitored by technical specialists	Records Retention - Critical records are retained for the active life of the part plus one year or to your requirements

Certifications

Richland Center Foundry Company is an ISO 9001:2000 certified organization. Click link on left to check out our certification, Company is "Richland Center Foundry"

Richland Center Foundry Company is a Corporate Member of the American Foundrymen's Society (AFS). For detailed information on AFS, click their link to the left.

Certified/Approved Supplier to:

The acceptance and recognition of international quality standards notwithstanding, some of our customers maintain their own certification/approval programs for their suppliers. Some of our customers with whom we have achieved such status include:

	Caterpillar, Inc.
	Cummins Engine Company
	New Holland
	Solar Turbines

Wisconsin Forward Award

The Wisconsin Forward Award program and criteria for self-assessment and organizational learning are used for assessing our performance against rigorous quality standards and benchmarks. Richland Center Foundry Company is the first foundry to participate in the Wisconsin Forward Award. For more information about the Wisconsin Forward Award, click here.